Ashtons Achieves ISO 9001:2015 Certification
We are delighted to announce that Ashtons has successfully achieved the ISO 9001:2015 certification following a thorough and independent audit during the summer. This certification represents a significant milestone in our commitment to delivering the highest standards of quality and service to our clients and partners.
What Is ISO 9001:2015?
ISO 9001:2015 is the latest version of the internationally recognised standard for Quality Management Systems (QMS). It provides a framework that organisations can use to ensure they consistently meet customer needs and enhance satisfaction. The standard focuses on several key principles, including strong customer focus, the involvement of top management, a process approach, and continual improvement.
Why Is This Important for Our Customers?
Achieving ISO 9001:2015 certification offers tangible benefits to our customers, reinforcing our dedication to providing products and services that consistently meet your needs. Here are some of the significant advantages you can expect:
- Enhanced Quality and Service: With this certification, we are dedicated to continuously improving our operations. This commitment ensures you receive reliable products and services that adhere to high-quality standards.
- More Deliveries on Time: We have refined our processes to ensure timely deliveries, reducing the risk of delays and enhancing your operational efficiency.
- A ‘Right First Time’ Approach: We strive for accuracy and precision in all our operations. Our goal is to get it right the first time, every time, which reduces errors and enhances satisfaction.
- Fewer Complaints or Returns: A robust quality management system minimises product issues, leading to fewer disruptions and complaints, which ultimately saves you time and resources.
- Commitment to Regulatory Excellence: Our adherence to ISO standards means that you can have peace of mind knowing that our procedures comply with the highest regulatory requirements. This commitment not only protects your interests but also enhances the integrity of our partnership.
Continuous Improvement at Ashtons
The journey to achieving ISO 9001:2015 certification is just the beginning. We are committed to continual improvement in every aspect of our service. Our team will regularly evaluate our processes and seek feedback to ensure we adapt to your changing needs.
We understand that the healthcare landscape is ever-evolving, and we aim to help you navigate these changes by reducing clinical risks and improving the quality of your medicines management. By integrating ISO 9001 principles into our operations, we aim to enhance our efficiency and effectiveness in delivering value to you.
A Commitment to Quality
At Ashtons, our commitment to quality goes beyond merely meeting standards; it is about fostering a culture that prioritises excellence at every level. We believe that achieving ISO 9001:2015 certification demonstrates our dedication to you, our valued partners, and sets the foundation for a more productive and collaborative relationship.
Thank you for your continued trust in Ashtons. We look forward to building on the value we already provide with even greater quality and reliability in the future.