We understand the essential role that medicines play in symptom management and the importance of having the appropriate items in stock to respond promptly to patients’ requirements. We appreciate the need to tailor medicines to suit individual patients and can offer guidance and information to support prescribing decisions.
We have a team of over 45 visiting clinical pharmacists, who develop close working relationships with clinical teams around the UK and are available to give authoritative advice on treatments, best practice and regulatory requirements.
We train, support and mentor our pharmacists so they can always provide the highest quality service, informed by the latest clinical evidence.
Maintaining best practice and professional standards in medicines management is crucial to the delivery of high quality patient care. We ensure our clients are using medicines management policies and procedures that meet these standards and are in line with regulatory requirements.
Our pharmacists will carry out clinical reviews of prescription charts on each visit to ensure they are legal, appropriate and free from risk of drug interaction.
We can also review your medication policies and procedures and adapt them to ensure they comply with current standards and regulations.
We train, support and mentor our pharmacists to ensure they always offer the highest quality service.
Our pharmacist on-call service is available to our clients until 10pm every day of the year, ensuring you can always access expert advice.
Our pharmacists offer advice on medication, including action and uses, storage, administration and recording. They can also participate in your advisory committees or medicines management or clinical governance meetings.
Helping to maintain and develop the reputations of our partners is a key goal for Ashtons. In addition to ongoing compliance advice by a visiting pharmacist, we always have a Specialist Pharmacist either at your site or monitoring the process remotely during regulatory inspections. This ensures optimum compliance with regulations covering the management of medicines.
Our processes, healthtech solutions, and documentation systems install robust medication audit trails within each facility we work with, providing clear evidence for inspectors of how medication is stored, administered and disposed.
Helping you provide clear evidence of medication storage, administration and disposal in your facility.
We offer comprehensive assistance to help you easily access updates and guidelines that are most relevant to you.
An additional service to help ensure regulatory standards are being met on a day-to-day basis.
Ashtons Virtual Hub
We support primary care through the Ashtons Virtual Hub, with the continuously evolving challenges associated with capacity and access, backlog, and new models of care.
Our Virtual Hub gives you access to a wide range of services, based on agreed transformation outcomes, including: clinical reviews, prescription management, document processing, long-term condition management, clinical audits, medicines management reporting, appointment booking, prescribing clinics, and national contract indicators.
These services have been meticulously crafted to cater to the specific needs of practices and PCNs. We can demonstrate exceptional value and efficiency across your entire health economy. Whether it's adapting to evolving challenges or enhancing overall operational effectiveness, our commitment is to deliver high-quality services that drive success and transformation.
Enhancing workforce provisions & unlocking efficiencies for Practices and PCNs
Allocating and diverting backlog items to our virtual hub including ongoing workflow monitoring.
Supporting the sustainability and expansion of the digital transformation goals for practices and PCNs.
Providing routine and structured medication reviews focused on outcome-based improvement for specific patient cohorts.
Reviewing and processing all medication requests and queries to streamline efficiency and avoid bottlenecks.
Review and process incoming documents to identify, code and action based on practice and PCN specificity.
Chronic disease management of high-priority patient cohorts to improve compliance, monitoring and outcomes.
Conducting comprehensive reviews to aid compliance and support patient risk stratification, to improve best practice.
Supporting dedicated workstreams around holistic medicines management needs for Primary Care.
End-to-end management of patient appointment booking based on high priority areas to reduce the administrative burden.
Dedicated end-to-end sessions focused on diverting resources to maximise capacity.
Addressing compliance and performance against specific national and local targets and indicators.
Enforcing best practice and patient safety by ensuring records are up to date, avoiding medication errors such as omissions, duplications, dosing errors, or drug interactions.
An end-to-end holistic review of patient prescribing needs based on various national and local indicators.
Providing services outside of core working hours, supporting practices and PCNs with development plans.