Open Positions
Head of e-Commerce

Purpose of the role:

Ashtons is in search of an experienced Head of e-Commerce to spearhead our online sales initiatives and digital presence in the pharmacy distribution sector. This key role is integral to driving the growth of our e-commerce business, ensuring effective online transactions, and upholding compliance with healthcare regulations.

Principal Accountabilities:

  • Devise and execute comprehensive e-commerce strategies to boost online sales and enhance customer engagement.
  • Manage and refine the company’s online sales platforms, guaranteeing a user-friendly, secure, and efficient e-shopping experience.
  • Collaborate with IT and marketing departments to improve website functionality, including mobile optimisation and the integration of cutting-edge features like AI-driven suggestions.
  • Oversee digital marketing campaigns, encompassing SEO, SEM, email marketing, and social media strategies to increase traffic and conversion rates.
  • Monitor online sales performance, analyse trends, and compile reports to inform business strategies.
  • Ensure adherence to legal and regulatory standards specific to online pharmaceutical sales.
  • Coordinate with supply chain and logistics teams to assure prompt and accurate fulfilment of online orders.
  • Maintain relationships with digital vendors and partners.
  • Stay updated on the latest e-commerce trends and technologies, evaluating their potential impact on our business.
  • Lead and manage the e-commerce business division and P&L, promoting a culture of innovation and continual improvement.

Essential Skills:

  • Bachelor’s degree in Business, Marketing, IT, or a related field.
  • A minimum of 5 years of experience in e-commerce, with specific experience in the pharmaceuticals or healthcare industry highly valued.
  • In-depth understanding of digital marketing strategies and e-commerce platforms.
  • Excellent analytical skills and proficiency in data analysis tools.
  • Knowledge of online retailing laws and regulations, particularly in the pharmaceutical sector.

Desirable Skills:

  • Exceptional leadership and team management skills.
  • Outstanding communication and interpersonal abilities.
  • Ability to thrive in a fast-paced and evolving environment.

Key Relationships:

Chief Commercial Officer, Chief Finance Officer, Head of Procurement, Head of Marketing, Head of Sales, Director of Pharmacy Operations

Ashtons are offering a £500 welcome bonus to all successful new hires who apply direct to the Company (subject to terms and conditions).

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