Guidance on Reporting Adverse Incidents with Insulin Pumps and CGM Equipment

14 November, 2024

The MHRA has updated guidance for insulin pump and CGM users, emphasising the importance of reporting adverse incidents to the Yellow Card Scheme. This helps improve device safety and supports better diabetes care.

Introduction

The UK’s Medicines and Healthcare products Regulatory Agency (MHRA) has issued updated guidance for users of insulin pumps and continuous glucose monitoring (CGM) devices. This guidance emphasises the importance of reporting any suspected adverse incidents or safety concerns through the MHRA’s Yellow Card Scheme. With the increasing reliance on these devices for diabetes management, the guidance seeks to enhance patient safety and address any risks associated with insulin pumps and CGM equipment.

Importance of Reporting Adverse Incidents

Insulin pumps and CGM devices are critical tools for managing diabetes, providing continuous monitoring and helping patients maintain optimal glucose levels. However, as with any medical equipment, there can be risks associated with device use. Adverse incidents, such as malfunctions or incorrect readings, can lead to serious health consequences. By encouraging users and healthcare providers to report any issues to the Yellow Card Scheme, the MHRA aims to quickly identify potential safety concerns, enabling timely action to protect users.

How to Report via the Yellow Card Scheme

The MHRA’s Yellow Card Scheme allows individuals to report suspected problems with medical devices easily. Users of insulin pumps and CGM devices, as well as healthcare professionals, are encouraged to submit detailed reports of any issues, including device malfunctions, inaccurate readings, or any incident that may affect device performance. These reports help the MHRA gather essential data, allowing them to assess risks and work with manufacturers to improve device safety.

Key Areas of Focus in the Guidance

The MHRA guidance highlights several key aspects for users to keep in mind:

Device Maintenance and Monitoring: Regular maintenance and following the manufacturer’s instructions are essential for device reliability.

Prompt Reporting of Issues: Any suspected device issue should be reported promptly to the Yellow Card Scheme to aid in identifying potential patterns of failure.

Collaborating with Healthcare Providers: Working closely with healthcare providers can help users monitor device performance and address any concerns swiftly.

Conclusion

The MHRA’s updated guidance on reporting adverse incidents with insulin pumps and CGM devices highlights the importance of patient and healthcare provider vigilance. By promptly reporting suspected safety issues to the Yellow Card Scheme, users can contribute to improved device safety and help the MHRA address potential risks, ultimately supporting better diabetes management outcomes.

Read more: Insulin pumps and continuous glucose monitoring (CGM) equipment: guidance for users on reporting suspected adverse incidents and safety concerns to the MHRA’s Yellow Card scheme

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